Posted by admin on January 26, 2011
Voros: U.S. airlines acting more like banks every day
For the first time in three years, the airline industry returned to profitability in 2010. But when you look at how airlines did it, the first thing you notice is that it wasn’t done by improving customer service or lowering prices.
Read more on The Daily Review
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Posted by admin on January 16, 2011
CUSTOMER SERVICE JOBS: TOP 10 SKILLS NEEDED FOR EFFECTIVE CUSTOMER SERVICE
CUSTOMER SERVICE JOBS: TOP 10 SKILLS NEEDED FOR EFFECTIVE CUSTOMER SERVICE
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Posted by admin on December 10, 2010
Should you buy your TV online or in a store?
Buying a TV is an expensive proposition. Online sites such as Amazon will usually give you the best TV prices. But for many people, the service angle could be more important, and brick- and-mortar stores such as Best Buy offer more options for delivery and set up.
Read more on MSNBC
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Posted by admin on November 30, 2010
How To Find Legitimate Online Customer- Service Jobs?
How To Find Legitimate Online Customer- Service Jobs?
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Posted by admin on November 25, 2010
Customer Service Jobs ? the Bedrock of the Travel Industry
Customer Service Jobs – the Bedrock of the Travel Industry
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Posted by admin on November 15, 2010
Customer service corner
Three rosettes for Vicky’s at Mugg and Bean
Read more on Mmegi
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Posted by admin on October 8, 2010
Posted by admin on October 6, 2010
Posted by admin on October 5, 2010
O.C. firm WebVisible switches CEOs, cuts 40 jobs
WebVisible, Irvine-based local online advertising specialist, today named Ron Burr as chief executive to replace founder Kirsten Mangers.At the same time, the company says it is cutting 15% of its workforce, 40 jobs, about half of which are in Orange…
Read more on Orange County Register
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